Part of Imperative Logistics Group

The TrumpCard Difference

Our People

Our people set the tone for our enthusiastic and dynamic culture. From our Customer Service Team to our Private Fleet & Drivers, there is an undeniable difference between TrumpCard representatives and others in our industry when it comes to attitude, responsiveness, proactive communication, reliability and attention to detail. Our exceptional people are our customers’ greatest allies and undoubtedly differentiate us from our competitors. Call us anytime of the day, 24 hours a day, 7 days a week, our operations team is here, we don’t outsource.

Our Core Values

Our Core Values are centered around a customer-first approach and operational excellence. We truly view ourselves as courteous, detailed executors of your requests. Our vision of operational excellence is to achieve 100% on-time and damage-free performance while ensuring professionalism and accuracy in the pickup and delivery environments. To accomplish this, we take a process-oriented approach with layers of custom-tailored programming that include validations and benchmark verifications as we monitor all shipments and potential risks around-the-clock. We place an emphasis on maintaining our own private fleet of trucks and drivers – a critical component in establishing operational excellence that most of our competitors simply do not have.

Best-in-class technology

Our best-in-class technology provides an array of industry-leading tools for our internal team as well as our customers. On the customer-facing side, we have tools ranging from the customizable My Reports application with rich data to fully integrated EDI programs that communicate directly with client platforms. Our Freight Aware program provides 100% GPS tracking visibility for any shipment. Our custom-built software systems and tools afford us immense advantages in both customer service and operational quality assurance, including our time-tested electronic process verifications, heightened flight and truck visibility, and risk awareness tools that illuminate potential issues and enable our teams to create proactive solutions.

  • Partner Performance Metrics
  • Shipment Manager
  • Integrated Customer Information System
  • EDI

At TrumpCard, we pride ourselves in being your valued long-term partner. We offer focused solutions with the flexibility needed in today’s market. As an extension of your operation, we are positioned to respond to your critical needs.